Kirby Koomen:
Excellus Groep B.V
The Excellus Group is a staffing agency focused on connecting healthcare professionals and clients in a sustainable and high-quality manner. We believe in long-term relationships, personal attention, and quick response times. Our focus is on placing the right professional in the right place, where reliability and quality always come first.
What do you use ClockWise for in your daily practice?
We use ClockWise primarily for time tracking. Our professionals record their worked hours digitally, after which these can be easily approved or adjusted. Additionally, we use the system for reporting and internal control, so that we always have insight into the progress and performance of our employees.
You have been a customer for more than 15 years: what makes you stay a customer for so long?
The main reason we have been a customer for over 15 years is the reliability of the system and the continuity of service. ClockWise aligns well with our processes. In addition, we appreciate the stable collaboration and the trust that has been built up over the years.
How do you experience the collaboration and service from ClockWise?
We experience the collaboration as pleasant, personal, and professional. Communication lines are short, and questions are handled quickly and adequately. It does not feel like a standard client-supplier relationship, but rather a partnership in which both parties have an interest in a smoothly functioning process.
What do you see as a major challenge for staffing agencies when it comes to time tracking?
A key challenge for staffing agencies is ensuring timely, accurate, and fully approved time records. In addition, compliance, transparency towards clients, and ease of use for professionals play a major role.
How does ClockWise help you prevent or solve those challenges?
ClockWise helps us by providing a user-friendly and structured process in which registration and approval seamlessly align. Automation reduces the risk of errors and saves time.
20+ years experience
With over 20 years of experience, ClockWise is a true specialist in project-based time tracking. We know exactly what it takes to keep projects running smoothly and efficiently.
